Week 44 and 45
This two weeks in customer services have been good so far, I am a lot more confident in my role here and feel like I've settled back into the customer services role well.
There isn't much new to report over these two weeks as I pretty much now know everything to do with customer services now which I am very proud of myself considering I have only been back just over a month!
This week I have dealt with a couple of difficult customers who did make my first Monday awful, but as we say the 'customer is always right' even if they aren't. But I bounced back from it and now the rest of the week and this week is going well. ✌
Just remember that you can't please everyone! Just do your best :-) So glad to hear you are settling back in to work ok. Your EPA will be booked soon! How fast has this year gone?!
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